A damaged screen or a phone that will not charge can interrupt the whole day. Start with the brand or device type and what still works. Add the model if you know it.
Screen and touch problems
Battery and charging faults
Liquid exposure or no power
Useful details: The model if known, whether the screen and touch work, and any drop or liquid history.
Hi! Can I get an upfront repair quote?
Device:
Area:
Issue:
Is same-day service available?
Fill in your device, area and issue. Keep passwords and passcodes out of your message.
Before you arrange the repair
Can every repair be completed the same day?
No. The model, fault, parts, location and appointment schedule determine what is possible. Liquid damage, no-power faults and data concerns can require further assessment. We confirm the expected timing before agreeing on the work.
Can you repair the device at my address?
Mobile visits are arranged across Brockville and Eastern Ontario. Confirm your exact address and where the proposed work can be completed. Some repairs need a different arrangement. See our service areas for coverage details.
Should I back up before an urgent repair?
If the device is safe and usable, check your backup first. Tell us if preserving files is your priority or if you cannot make a backup. Do not keep using or charging a damaged device just to complete a backup. Read the backup and privacy checklist.